Skip to content

Free University of Bozen-Bolzano

Social Work methodology and organisation

Semester 1 · 51126 · Bachelor in Social Work · 10CP · DE · IT


The course combines an introduction to social work methods with an overview of the fields of social work practice and issues relating to its organisation.
The module and laboratory on social work methods combine a general introduction to the significance of methods in social work with an overview of methodological approaches, as well as the fundamental principles and stages of support planning. Particular attention is paid to participatory approaches to the planning, implementation, documentation, and evaluation of support interventions. These topics are deepened in the laboratory through a practice-oriented approach and are illustrated and discussed using a range of case studies from different fields of practice. The course also provides a practice-oriented introduction to various social work tools and to the fundamentals of conducting professional interviews.
The module on fields of practice and the organisation of social work provides an overview of different fields of social work practice and how they are structured and organised in the local context, in both the public and private sectors. It also introduces key concepts from the sociology of organisations and examines questions concerning the organisation of social services and their significance from a social policy perspective.

Lecturers: Urban Nothdurfter, Maria Chiara Pedroni, Elisabeth Berger

Teaching Hours: 48
Lab Hours: 20
Mandatory Attendance: In accordance with the regulation

Course Topics
The integrated course provides foundational knowledge of social work methods, fields of practice, and organisation, combining theoretical foundations with learning oriented towards professional practice. Students deepen their understanding of methodological approaches and the main stages of the helping process and experiment with relevant methods, tools, and techniques within a participatory laboratory. At the same time, they acquire systematic knowledge of the main fields of practice, organisational forms, and social service providers, as well as the institutional, organisational, and policy conditions that define the context of professional practice.

Teaching format
Lecture, discussions, group work

Educational objectives
The course provides foundational knowledge of social work methods, fields of practice, and organisational forms. Students develop an understanding of the significance of methodologically guided professional practice, become familiar with key approaches, tools, and stages of support planning, and engage with participatory forms of planning, implementation, documentation, and evaluation of support interventions. They also develop a basic understanding of the organisational and policy frameworks governing social services in the public and private sectors. Knowledge and understanding Upon successful completion of the course, students will be able to: • explain the importance of methods for professional social work practice; • describe key methodological approaches, fundamental principles, and stages of support planning; • identify and explain fundamental social work tools and principles of professional interviewing; • distinguish between different fields of social work practice and identify their respective tasks and target groups; • describe the main organisational forms of social services in the public and private welfare sectors; • explain key concepts from the sociology of organisations and assess their relevance to social work and social policy. Applying knowledge and understanding Students will be able to: • apply methodological approaches and tools to simple case examples from different fields of practice; • analyse and design support processes while taking into account the individual stages of support planning; • incorporate participatory approaches into the planning, implementation, documentation, and evaluation of support interventions; • apply fundamental professional interviewing techniques in practical exercises; • take organisational and institutional frameworks into account when analysing social work practice situations; • select and justify appropriate approaches for specific case situations. Making judgements Students will be able to: • assess the appropriateness of methodological approaches for different situations, target groups, and fields of practice; • critically reflect on the opportunities and limitations of different tools and support interventions; • assess the importance of participation, self-determination, and professional responsibility in helping processes; • critically analyse organisational frameworks and their effects on professional practice; • situate social services and their organisational forms within their broader social policy contexts; • justify and critically reflect on their own professional decisions in a comprehensible manner. Communication skills Students will be able to: • use key disciplinary concepts and methodological considerations clearly and appropriately; • present case analyses and proposed courses of action in a structured manner, both orally and in writing; • participate constructively in professional discussions and group work; • recognise the different perspectives of service users, professionals, and organisations and incorporate them into discussions; • conduct professional interviews in a respectful and service-user-oriented manner; • present and justify jointly developed results clearly and comprehensibly. Learning skills Students will be able to: • critically reflect on their own methodological practice and learning process; • receive feedback and use it to further develop their professional and communication skills; • independently consult relevant specialist literature and other sources of information; • connect theoretical content with practical cases and experiences; • identify gaps in their knowledge and skills and develop appropriate strategies to address them.

Assessment
Assessment is based on group work or written assignments in all three modules, as well as an integrated written and oral exam. The group work and written assignments are designed to apply and deepen the content covered in the course and account for a total of 50% of the final grade (30% for the laboratory and 20% for the lectures, 10% for each). The written exam (30%) assesses students’ knowledge and understanding of the key theoretical, methodological, and organisational content of the course, as well as their ability to apply this knowledge to specific questions and/or case examples. The oral exam (20%) involves an in-depth discussion of selected topics and assesses, in particular, students’ ability to establish connections between relevant concepts and issues, reflect critically on them, and present well-reasoned arguments. All components of the examination must be passed individually.

Evaluation criteria
Evaluation is based on the achievement of the stated learning outcomes. It takes into account subject-specific knowledge, the ability to apply what has been learned to concrete practice situations, critical reflection skills, and the quality of written and oral presentation.

Required readings

see module descriptions




Download as pdf

Sustainable Development Goals
This teaching activity contributes to the achievement of the following Sustainable Development Goals.

1 3 5 10 16

Modules

Semester 1 · 51126A · Bachelor in Social Work · 3CP · IT

Module A — Methods and techniques of Social Work

The module aims to provide students with the fundamental methodological principles of social work. By the end of the course, participants should be familiar with the principles and theoretical foundations of the discipline, as well as the various stages of the helping process, from the initial contact with services through to the conclusion of the intervention.

Lecturers: Maria Chiara Pedroni

Teaching Hours: 18
Lab Hours: 0

Course Topics
This module aims to provide students with the fundamental methodological elements of social work. By the end of the course, participants should be familiar with the principles and theoretical foundations of the discipline, as well as the various stages of the helping process, from when people first access services through to the conclusion of the intervention. Topics covered: - Key considerations for reflecting on methodology in social work - Principles and values of social work - The stages of the helping process: access to services, initial assessment, the intervention plan, closure and the final evaluation of the intervention.

Teaching format
Lectures

Required readings

Fargion, S. (2013) Il metodo nel servizio sociale, Carocci, Roma.



Supplementary readings

Additional bibliographic references will be indicated over the course.



Semester 1 · 51126B · Bachelor in Social Work · 2CP · DE

Module B — Methods and techniques of Social Work (LAB)

The laboratory aims to deepen the content covered in the lecture on Methods and Techniques of Social Work. Building on the syllabus for the ‘Methods and Techniques of Social Work’ lecture and the theoretical background knowledge of social work covered to date, this workshop aims to explore in greater depth the methodological approaches, tools and techniques used within a participatory support process in professional social work, and to develop these collaboratively through practice-oriented content.

Lecturers: Elisabeth Berger

Teaching Hours: 0
Lab Hours: 20

Semester 1 · 51126C · Bachelor in Social Work · 5CP · DE

Module C — Fields and organisation of Social Work practice

The module provides a systematic overview of key areas of practice, institutional contexts, and organisational forms of social work. It addresses different fields of practice, their respective target groups, tasks, professional roles, and methodological characteristics. Particular attention is paid to how these fields are structured and organised in the local context and to the responsibilities assumed by public, private, and civil society organisations.
A further focus is the institutional and organisational context of professional practice. Students are introduced to key concepts and approaches from the sociology of organisations and examine organisational structures, decision-making processes, divisions of labour, cooperation, professional discretion, and the relationships between organisations and their environments. The module also considers cooperation between different services and professional groups, as well as the coordination and networking of support services.
The organisation of social services is also examined within its broader societal and social policy context. The module explores how legal frameworks, social policy objectives, funding arrangements, and changes in the welfare state shape social services and influence professionals’ scope for action. In this way, students learn not only to describe fields of social work practice and social work organisations but also to critically analyse their structures, functions, and development.

Lecturers: Urban Nothdurfter

Teaching Hours: 30
Lab Hours: 0

Request info