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Free University of Bozen-Bolzano

Marketing and Strategic Management

Semester 1-2 · 27329 · Bachelor in Economics and Management · 12CP · DE · IT


M1: The course Marketing (M1) deals with fundamental concepts such as market research, consumer behaviour and strategic marketing. It also covers topics such as product development, pricing strategies and communication/advertising. The course places a special focus on practical skills and uses numerous practical examples and case studies - both international and from South Tyrol - to apply theoretical knowledge in real-life scenarios. In this way, students should acquire a solid knowledge to better understand and influence market dynamics.

M2: The course introduces students to the analysis and decision-making of strategic behaviour in companies. This topic will be
This topic is approached from a process perspective, focussing on the decision-making processes that determine a company's strategy. From a content perspective, the course analyses strategy both as an outcome and as a management process. In particular, the course will
the following topics:

Basic concepts and approaches to corporate strategy. The emergence of strategy. Strategy, the company and the competitive environment. Resources and expertise. Corporate strategies and business models.
Strategy of diversification and vertical integration. The practice of strategy.

Lecturers: Alessandro Narduzzo

Teaching Hours: 36+36
Lab Hours: 18+18
Mandatory Attendance: Attendance is not compulsory but recommended

Course Topics
Introduction to marketing, market research, consumer behaviour, business strategy, sources of competitive advantage, strategic planning and strategic marketing.

Teaching format
Frontal lectures, case studies, expert presentations.

Educational objectives
Knowledge and understanding Area: Understanding corporate management Knowledge of business and organisational models Knowledge of management and target agreements, plans and organisational functions Knowledge of methods of corporate decision-making and strategic management Knowledge of decision-making concepts and models for the introduction of new products, pricing, distribution channels and (digital) means of communication Understanding of social responsibility, consumer protection, sustainable marketing Knowledge of concepts, models and tools for critically analysing business and corporate strategies Understanding of various management theories and organisational behaviour and their significance in the context of different businesses and different business-economic contexts In-depth knowledge in the areas of international marketing, management of multinational companies, analysis of consumer behaviour or management of operational and technical functions In-depth knowledge and understanding of management control Knowledge of the underlying mechanisms for effective communication of theoretical and empirical business topics in three languages: Italian, German and English Ability to apply knowledge and understanding Area: Understanding business management be able to recognise and analyse the development of corporate structures and the evolution of organisational forms be able to correctly apply management principles and theoretical models as well as empirical analysis tools to complex problems in typical management situations in the appropriate context be able to apply appropriate concepts, models, tools and techniques to analyse markets, market strategies, programmes and activities in teamwork and communicate research results in accordance with international professional standards in three languages: Italian, German and English be able to formulate strategies and identify critical steps in the implementation of a competitive strategy be able to apply appropriate analytical tools and models to evaluate the strategic choices and strategies adopted by companies be able to apply the specific tools of auditing in different contexts of business reality be able to communicate the results of strategic analyses prepared according to international professional standards in three languages: Italian, German and English Making judgements recognise the most important problems in complex decision-making situations critically analyse the facts and the situations to be dealt with select the most appropriate quantitative and qualitative methods of analysis Learning skills Obtain information to update the constantly changing general and specific reference context critically analyse and integrate data, information and future experiences, also using advanced software

Assessment
In order to pass the examination, a sufficient grade is required in both modules (M1 and M2). The final grade is the average of the grades achieved in both modules (M1 and M2). A close failure in one module (e.g. 16-17/30) can be compensated by a better grade in the other module. It is possible to pass both modules in three different sessions within the same academic year. Afterwards, the positive grade in one of the two modules becomes invalid. M1: The assessment is based on the following elements: Intermediate examinations (60%): There will be two mid-term examinations, each lasting 45 minutes, on specific questions related to the topics discussed. Final written examination (40 %): Duration: 60 minutes on specific and case-based questions. M2: Written exam (without aids), consisting of: 1. multiple choice questions to test knowledge and understanding of concepts, theories, models and tools (40%); 2. open questions to assess communication skills, the ability to transfer and apply knowledge to new problems (60 %)

Evaluation criteria
M1: Intermediate tests (60 %) - Correctness and completeness of the answers; correct selection in the multiple-choice section Final written exam (40 %) - Correctness and completeness of the answers; correct selection in the multiple-choice section - Focus on answering the question M2: The criterion for the assessment of multiple-choice questions (assessment 1) is precise knowledge of concepts, theories and models. Criteria for the assessment of open questions (assessment 2) are clarity of answers, correct use and application of concepts and models, ability to summarise, develop consistent arguments and make connections between topics.

Required readings

Look at the compulsory readings selected for Module 1 and Module 2

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Sustainable Development Goals
This teaching activity contributes to the achievement of the following Sustainable Development Goals.

9 12 17

Modules

Semester 1 · 27329A · Bachelor in Economics and Management · 6CP · DE

Module A — Marketing

The marketing course (M1) introduces students to fundamental marketing concepts such as market research, consumer behavior, and strategic marketing. It also covers key areas including product development, pricing strategies, and promotion. The module emphasizes practical skills through several case studies (both international and from South Tyrol) to apply theoretical knowledge in real-world scenarios. By the end, students gain a solid foundation to understand and influence market dynamics effectively.

Lecturers: Thomas Aichner

Teaching Hours: 36
Lab Hours: 18

Course Topics
(A) Basics • Definition and characteristics of marketing • Specifics of consumer, industrial, services, retail and nonprofit marketing (B) Marketing strategy • Meaning and types • Market segmentation and targeting • Use of strategic analysis tools (C) Marketing research • Functions of marketing research • Methods of marketing research (processes, procedures, instruments) (D) Product policy • Process of product management • Decisions of product planning • Assortment, brands, packaging, service (E) Pricing policy • Process of price setting • Pricing strategies • Static price management • Dynamic price management (F) Communication policy • Process of communication planning • Advertising, sales promotion, social media (G) Consumer behavior • Relevance and particularities of consumer behavior • Purchasing decisions of consumers and organizations • Mental constructs of consumer behavior • Types of purchase decisions

Teaching format
Frontal lectures, case studies, expert presentations

Required readings

Bruhn, M. (2024) Marketing: Grundlagen für Studium und Praxis. Wiesbaden, Germany: Springer Gabler.

Walsh, G., Deseniss, A. and Kilian, T. (2020) Marketing: Eine Einführung auf der Grundlage von Case Studies. Wiesbaden, Germany: Springer Gabler.

All slides published in the reserve collections.



Supplementary readings

Aichner, T. (2023) Serving the Customer: The Role of Selling and Sales. Wiesbaden, Germany: Springer.

Aichner, T. and Salvador, F. (2023) Mass Customization and Customer Centricity. Cham, Switzerland: Palgrave Macmillan.

Swoboda, B. and Schramm-Klein, H. (2025) Käuferverhalten: Grundlagen – Perspektiven – Anwendungen. Wiesbaden, Germany: Springer Gabler.

Kotler, P., Armstrong, G. and Balasubramanian, S. (2023) Principles of Marketing. New York, USA: Pearson.



Semester 2 · 27329B · Bachelor in Economics and Management · 6CP · IT

Module B — Strategic Management

The course introduces students to the analysis and decision-making of strategic behavior in firms. This matter is approached
from a process perspective, with particular emphasis on the decision- making processes that shape a firm's strategy. From a content perspective, the course analyzes the strategy both as an outcome and as a managerial process. In particular, the course
covers the following topics:

Basic concepts and approaches to business strategies. The formation of the strategy. Strategy, firm, and the competitive environment. Resources and competence. Business strategies and business models.
Diversification and vertical integration strategy. The practice of strategy.

Lecturers: Alessandro Narduzzo

Teaching Hours: 36
Lab Hours: 18

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