The Quality Assurance (QA) system of unibz is based on the PDCA cycle (Plan–Do–Check–Act), which integrates planning, implementation, monitoring, and continuous improvement of activities in teaching, research, and third mission/social impact.
Planning
The planning phase defines strategies, objectives, and actions in line with the University’s mission and vision. The main instruments are:
Implementation
The academic and administrative bodies implement the defined strategies and coordinate activities in teaching, research, and Social impact. The University ensures an effective flow of information through a communication plan.
The main information and communication tools used by the Quality Committee for organizing and monitoring QA processes are:
Monitoring
Results are monitored through:
Within the framework of Periodic accreditation, the Quality Committee, in collaboration with the Rectorate and the competent structures, prepares the University Self-Assessment Report, structured according to the areas defined in the AVA 3 system (strategy, resources, QA, teaching, research, and third Mission/Social impact).
Continuous Improvement
Based on the monitoring results and the recommendations of the supervisory bodies, the University implements corrective and preventive actions, fostering a cyclical process that strengthens the system and progressively enhances its effectiveness.
Design and Periodic Accreditation of the Study Programme
Delivery and Management of the Study Programme
Review and Improvement
The Quality Assurance Unit has developed specific guidelines that define roles, responsibilities, processes, and tools for ensuring the quality of the Competence Centers, with particular reference to self-assessment, monitoring, and continuous improvement activities.
Competence Centers for Research are established under the University Statute to foster interdisciplinary and interfaculty research, as well as thematic initiatives of strategic importance for both the region and the University’s profile.
Their core activities consist of developing and carrying out research projects, including the acquisition of external funding, and the implementation of commissioned research. The Centers also support the acquisition and management of large-scale research infrastructures.
All Centers operate according to a structured process of strategic planning, monitoring, and continuous improvement, based on the PDCA (Plan-Do-Check-Act) cycle: definition of objectives and planning of actions (Plan), implementation of activities (Do), monitoring of results (Check), and continuous improvement of processes (Act). Monitoring relies on ministerial databases as well as internal tools for data collection and analysis.
The Quality Committee has developed dedicated guidelines that define roles, responsibilities, processes, and tools for ensuring Quality Assurance, with particular reference to self-assessment, monitoring, and continuous improvement activities.
The University’s Quality Assurance (QA) system combines operational tools with continuous monitoring processes to ensure excellence in teaching, research, and the Third Mission/social impact.
The Quality Committee provides templates, guidelines, and feedback, and makes available relevant documentation and supporting materials. Within the University’s intranet, a dedicated Quality Assurance section is available. The information site “Quality Assurance” provides an overview of QA tools as well as access to an archive containing all previous documentation. Access to the archive is restricted to those involved in QA processes and requires a unibz account.
The AQ requirements defined by ANVUR in its periodic Accreditation model, at University, Faculty, Study and PhD Programmes level, are divided into areas, organized into points of attention and aspects to be considered.
The complete list of requirements, supplemented with some operational notes, is available here.
The various structures involved, with the support of the Quality Committee and the QA tools are responsible for complying with the AQ requirements within their respective areas of competence and periodically carry out self-assessment activities. The Evaluation Committee monitors compliance with the requirements during the hearings conducted as part of its institutional activities.