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Knowledge and understanding
of business management theories
of business organisation in different contexts
of the organisation and management of human resources
of the iteration between different management functions
of the nature and purpose of the tourism, sports and events industry, their activities, business systems and the tools needed to manage them
the management of marketing information flows and its functions in the consumer market (including behavioural sciences, market research, destination marketing)
enterprise strategies and basic business models
of the main strategic planning tools and their appropriate and context-dependent use
of leadership theory and methods
of sustainable tourism management in an international context
the current dynamics of international competitiveness in the tourism market
of concepts, models and techniques for analysing current issues in sport
of the management of sport in an international context
the peculiarities of the world of sport in order to improve the management of sport in today's society.
Ability to apply knowledge and understanding
various aspects of management theories to the service sector
analysing internal and external business problems and offering possible solutions
personnel management in different organisational contexts
reviewing the management of the organisation as separate functions and as a whole
differentiating the roles and characteristics of the various players in the tourism, sports and events sector
use and consolidation of information and resources available to determine the differences in the various tourism and sports management systems
determining the value of different stakeholders and strategies in tourism and sport and understanding the impact on the performance of the various management systems
evaluation of different digital marketing approaches
management principles to companies of different sizes and in different contexts
industry analysis, competitive analysis and analysis of the business environment in different sectors
support for strategic and operational decision-making using basic planning tools and scenarios
human resources development and guidance
creation of a winning soft skills proposition for new initiatives
identification of potential talent on the market
operational and strategic business decision support in sports infrastructure
sports infrastructure management
project management through the use of different software for event organisation and project management
exploitation of local opportunities and resources on the international events market
communication in the tourism sector in intercultural working environments
sports market segmentation, targeting and product positioning
contributing to the development of marketing mix strategies and tools in marketing through sport and the marketing of sport
development and marketing of sponsorship proposals.
critical thinking in relation to current sports management practices, including evaluating the evolution of the sports market.
Autonomy of judgement
identify the most relevant variables to be used in making decisions in complex situations;
relate analytically and critically to information, empirical evidence and data in order to make appropriate economic-managerial decisions;
adopt logical arguments and relate information and analytical tools to find solutions.
Communication skills
The achievement of this objective will be assessed through written examinations, individual and group assignments as well as the final dissertation.
Learning skills
Ability to find the information necessary to keep abreast of changes in the service sector in general and in the tourism, sports and events sector in particular;